Estimated shipping delivery times:
USA: 3-5 business days
World: 10-20 business days
Your order will be sent out approximately within 3 days of ordering.
International shipments may incur customs fees. These vary country to country and the fee is usually based on a variety of factors like weight, value and size. We do not take responsibility for customs fees.
My order never arrived!
If your order never showed up please let us know ASAP. First check your shipping confirmation and that you entered the correct address. If the address was incorrect, we're happy to send you another order to the correct address at your cost.
If the shipping address WAS correct please email us at email@example.com and include your order number and we'll see what we can do!
It's unlikely your t-shirt or sweater will arrive damaged but if it does please get in touch within 7 days at firstname.lastname@example.org
If you're unhappy with the size you received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll sort it out! If you'd like a different size, get in touch with us at email@example.com
Generally you'll have to cover the cost of the exchange as the garments are printed to order.
Change of Mind
Unfortunately we don't offer refunds/returns for change of mind. If this happens we suggest you gift your Chasing a Plate merch to another food lover!